Posted on 21st March 2020 at 16:42
We are still open for business as usual. Whilst the current government advice is to undertake social distancing where possible, we as a place to visit would be considered to be of relativity low risk as our premises are mainly outside with adequate space. To allow individual customers to maintain the appropriate distances from each other.
We are fully aware of the differences between this human virus and potential disease transference with koi however the fact that we have operated a certified bio-secure quarantine facility for the past 20 years gives us some understanding of the care needed. We have hand sanitiser dispensers at the entrances to each area of our premises and have now added one to our shop doorway and on the counter.
Unlike most retail outlets, like supermarkets and major shopping centres the nature of our business means that customers can view our stocks and purchase if required with minimal contact with anybody else and also in the case of the fish purchase something that we have not been in direct contact with ant other person.
If you are still concerned about visiting we are able to courier / post any dry goods you require with postage at cost price. Alternatively we can pick & pack any items you require with card payment over the phone for collection from our car park.
At the present time we are endeavouring to still have our customary “Easter special offers weekend” which coincides with the conclusion of our growing on competition. With the fish all being remeasured acclimatised and ready for collection. We will however not be be having our usual bbq as this may compromise customers from social distancing.
We hope that all customers are keeping safe and well during these difficult times and look forward to continuing to serve you with our high quality koi and products whilst we are still able.